FAQ
What is the age requirement to join the program?
Our programs are open to students aged 4 to 15. Each age group has specific activities designed to match their learning needs and abilities.
What programs are available for younger kids (ages 5-8)?
For kids aged 5-8, we offer the TERA ICE program, which includes hands-on activities like LEGO WeDo Adv 2.0, Simple and Powered Machines, Scratch Animation, and Dash & Dot Robots. These activities introduce basic STEM concepts like building, coding, and problem-solving in a fun, interactive way.
What can older students (ages 9-14) expect from the PETA ICE program?
The PETA ICE program is designed for ages 9-14 and focuses on more advanced robotics and programming. Students get to work with tools like LEGO Mindstorms, VEX Robotics, Spike Prime, and even create Android apps. This program is perfect for students looking to deepen their understanding of robotics, coding, and engineering.
Are there programs for teens and adults?
Yes! Our EXA ICE program is for students aged 14 and up. It covers topics like Arduino, Raspberry Pi, drone engineering, and 3D design. We also offer the CODE and Web-Design program for ages 5 and up, which teaches Python, Java, and web development—so even adults can join.
Do I need any experience to sign up?
No experience is needed. Whether you’re a beginner or already have some skills, our programs are designed to meet you where you are, so you can progress at your own pace.
What if I miss a session?
We understand that life can get busy. If you know in advance that you’ll miss a session, let us know, and we’ll work with you to set up a makeup session or an alternative.
Is there a sibling discount?
Yes, we offer a 5% discount for siblings enrolled in the same program. Feel free to contact us for more details on how to apply this discount.
Do we need to bring any materials or equipment?
All materials and equipment are provided by ICE Robotics. If your child prefers to use their own laptop, they’re welcome to bring it, but it’s not required.
How will I know how my child is doing?
We provide regular updates and progress reports to keep you informed. There will also be opportunities for your child to present their projects, and we share photos and other updates so you can see their progress firsthand.
What if the location I want isn’t available yet?
If your desired location, like Mississauga or Scarborough, isn’t available yet, you can join at one of our existing locations, and we’ll let you know as soon as a new location opens up.
Program Details
Is your program certified?
Yes, participants will receive their certifications at the end of their course.
Are your team member well trained?
Absolutely, our team members undergo rigorous training to ensure they are equipped with the necessary skills and knowledge to deliver high-quality instruction.
Does your program meet the regional requirement?
Yes, our program is designed to meet all regional requirements and standards.
Are you providing the kids proper guidelines to the robotics from base level or just giving them theoretical ideas?
Our program provides comprehensive guidance starting from the basics of robotics, ensuring hands-on learning experiences along with theoretical knowledge.
Is your program suitable for a novice or do they need to have some prior knowledge?
Our program caters to both beginners and those with prior knowledge. We offer courses suitable for all skill levels, ensuring each student can learn and progress at their own pace.
Do you provide private robotic training?
Yes, we offer private robotic training sessions tailored to individual needs and preferences.
Do your instructor provide home training to my kid?
Yes, our instructors can provide home training sessions upon request, ensuring convenience and personalized learning experiences.
Can the student working on particular kit carry the kit home ?
No, students are not to carry any of the kit back home. They are however encourage to explore more about their specific builds for further practice and exploration.
Can the robot/ product built by kids taken as a souvenir?
No, students are not to carry any of the kit back home. They are however encourage to explore more about their specific builds for further practice and exploration.
Are your alumni happy with your service?
Yes, we take pride in the satisfaction of our alumni, who have consistently expressed their happiness with our service and the skills they acquired.
How long have you been providing this service?
We have been providing our services for 10 years, establishing a strong reputation for excellence in robotics education.
Do all your Staffs have police verification?
Yes, all our staff members undergo thorough police verification processes to ensure the safety and security of our students.
Timing/Schedule
How many hours per session is to be dedicated?
Each session is typically 1.5 hours long, providing ample time for students to engage in hands-on learning activities and receive instruction from our educators.
How many session per program are provided?
The number of sessions per program may vary depending on the specific program and its duration. Generally, our programs consist of 8 sessions, with each session focusing on different aspects of robotics and coding education.
Services
Are PD Day sessions conducted?
Yes, we conduct sessions on PD (Professional Development) days to provide opportunities for learning and engagement outside of regular school hours. Our PD Day sessions offer exciting activities and educational experiences tailored to the interests and needs of participating students.
Are there virtual sessions still ongoing?
Yes, we continue to offer virtual sessions to ensure access to quality education and enrichment opportunities regardless of location or circumstances. Our virtual sessions provide interactive learning experiences led by experienced instructors, allowing students to participate from the comfort of their own homes.
Are the transportation provided?
Transportation can be arranged to and from our facility for in-person sessions, camps, and events. Please contact us directly to for further details.
Charges and Methods
What are the charges for your programs?
The charges for our programs vary depending on the specific program, its duration, and any additional services included. Please visit our website or contact us directly for detailed pricing information tailored to your needs.
Do you provide monthly/ yearly programs?
Yes, we offer both monthly and yearly programs to accommodate different scheduling preferences and learning goals. Our monthly programs provide flexibility for short-term commitments, while our yearly programs offer long-term learning opportunities with discounted rates.
What are the methods for the payment for the programs?
We offer various convenient methods for payment, including online payment through our secure payment portal, bank transfers, credit/debit card payments, and in-person payments at our facility. Additionally, we provide detailed instructions for payment methods during the registration process to ensure a seamless experience for our clients.
Method of communication
How are the progress tracked?
Our instructors use various methods to assess student understanding and skill development, including quizzes, projects, and hands-on demonstrations. We provide regular feedback to students and parents to monitor progress and address areas for improvement.
How can the teacher/administration be connected if required in case of emergency?
In case of emergency, parents can contact our administration team through the designated emergency contact number provided upon enrollment. Our staff members are trained to handle emergencies and will coordinate any necessary response or assistance.
How can I access my kid’s academic/ ongoing programs details and reporting journals?
Parents can access their child’s academic and ongoing program details, including reporting journals and progress reports, by directly inquiring with or contacting the instructor.
Are you maintaining the journals manually or are they even recorded online?
While certain documentation may be recorded manually for reference and archival purposes, we also leverage digital platforms and software systems to streamline record-keeping and reporting processes.
Robotics Summer Camp
What is the Robotics Summer Camp?
The Robotics Summer Camp is an immersive program introducing children to robotics through hands-on activities.
Who is eligible to attend the Robotics Summer Camp?
Children of ages 4 and above and all skill levels are welcome to attend the Robotics Summer Camp.
What will my child learn at the Robotics Summer Camp?
Campers will learn robotics fundamentals, including programming, mechanical design, and problem-solving skills.
What are the qualifications of the instructors?
Our instructors are experienced educators with expertise in robotics and STEM education.
What materials or equipment will my child need?
Children do not need to bring any equipment for the Summer Camp
Is there any prerequisite knowledge needed for participation?
No prior experience in robotics is required; activities are tailored to all skill levels.
What is the daily schedule like?
The daily schedule includes instructional sessions, hands-on activities, and recreational breaks/ Outdoor activities
Are meals provided?
Snacks are provided upon request ( cost associated), but campers should bring their own lunches.
What safety measures are in place?
We maintain a low camper-to-instructor ratio and adhere to strict safety protocols.
What is the cost of the Robotics Summer Camp?
Costs vary by your choice of week and your choice of camp ( Full day / Half day ); please refer to our website page https://icerobotics.ca/summer-camps/ for details.
How can I register my child for the Robotics Summer Camp?
Register online or contact our administration office for assistance.
What is the cancellation/refund policy?
Refunds are available within a specified timeframe before the camp session begins.
Can parents visit or observe the camp activities?
No, The parents cannot visit or observe camp activities as ICE Robotics tries to maintain the privacy of each student enrolled in the camp and does not want to disturb the student learning process
What should my child wear to the Robotics Summer Camp?
Comfortable clothing and closed-toe shoes are recommended.
How can I contact someone if I have further questions?
You can contact the administration office at 416-399-2181/416-619-4555 or simply email us at info@icerobotics.ca
